Privacy policy

We at House of Reine value your privacy over all else. Our Privacy Policy is subject to change without notice and it is your responsibility to go through the privacy policy page from time to time to check for relevant updates. If you continue to use the platform after updates, it will be considered as consent from your side. 

Information we collect from you:

1- Contact Information
We might collect your Name, Email, Phone, Address, and IP Address for various purposes like sending you updates about your order, information about new products, promotional offers, etc. Your data is 100% kept within House of Reine and safe.

2- Payment and Billing Information:
We might collect your billing name, billing address, and payment method when you buy a product/service from House of Reine. We NEVER collect your credit/debit card number, credit/debit card expiry date, or any other details pertaining to your credit/debit card on our website. It is done so by our payment partner.

3- Usage and Preference Information:
We collect information as to how you interact with our Services, preferences expressed and settings chosen. House of Reine includes advertising services ("Ad Services"), which may collect user activity and browsing history within the House of Reine platform and across third-party sites and online services.

4- Transaction Information:
We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding the application of promo codes, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details.

5- Demographic Information:
We might collect information about your preferences in types of jewelry, the purpose of buying, etc. while using our services. We may do this through a survey too.

We also collect any information you post on a public platform and or social media about House of Reine and its products.

6- Other information:
If you use the House of Reine Platform, we may collect information about your IP address and the browser you're using. We might use your information to customize your experience with us and this could include displaying content based upon your preferences. We might also use your information to understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries and to generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. 

7- Consent:
By using House of Reine’s website and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access House of Reine.